This course is designed to provide all Project LeanNation staff members with a comprehensive understanding of the organization's Lean Consultation process. Our Lean Consultation is a key differentiator for our brand at Project LeanNation. We understand that each prospective member faces unique challenges, and our primary goal is to build strong relationships that support long-term member success. To achieve this, we focus on building rapport, creating trust, and listening with compassion and empathy for where our clients are in their health journey. Our approach is not about selling, but educating and affirming our understanding of the client's core challenges. By focusing on accountability, support, and structured prepared meals, we aim to help our members get the results they deserve. We strive to nurture and reassure our clients, showing them that we are invested in their personal goals and committed to their long-term success.

The course will cover essential elements of Project LeanNation's Lean Consultation process, including building rapport and trust, listening with empathy, and focusing on accountability, support, and structured prepared meals. Additionally, you will learn how to apply these elements to your role within the organization, ensuring that you are contributing to long-term member success and differentiating the organization in the market.

By the end of the course, you will have a clear understanding of Project LeanNation's Lean Consultation process, the importance of building strong relationships with members, and how to apply these elements to your role within the organization.

Course Objectives:

Understand Project LeanNation's Lean Consultation process.
Learn the importance of building strong relationships with members.
Identify essential elements of the Lean Consultation process, including building rapport and trust, listening with empathy, and focusing on accountability, support, and structured prepared meals.
Learn how to apply the Lean Consultation process to your role within the organization.

Course Outcomes:

Improved understanding of Project LeanNation's Lean Consultation process.
Enhanced ability to build strong relationships with members.
Improved ability to identify and apply essential elements of the Lean Consultation process, including building rapport and trust, listening with empathy, and focusing on accountability, support, and structured prepared meals.
Improved ability to apply the Lean Consultation process to your role within the organization.

Course Delivery:

This course will be delivered through a combination of online learning modules and live webinars. The online modules will be self-paced, allowing you to learn at your own convenience. The live webinars will provide an opportunity for you to interact with the instructor and ask questions.

Who Should Take This Course?

This course is designed for all Project LeanNation staff members who work with members and want to gain a better understanding of the organization's Lean Consultation process. Whether you are a new or experienced staff member, this course will provide you with valuable insights and practical guidance on building strong relationships with members, understanding their unique challenges, and providing the support and accountability necessary to achieve their health goals.